Source code China the new global hub of IT outsourcing /
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| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Hoboken, N.J. :
John Wiley & Sons,
c2007.
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| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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| 008 | 070409s2007 njua sb 001 0 eng | ||
| 010 | |z 2007014933 | ||
| 020 | |z 9780470106969 (cloth) | ||
| 020 | |z 0470106964 (cloth) | ||
| 035 | |a (CaPaEBR)ebr10295870 | ||
| 035 | |a (OCoLC)608623725 | ||
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| 100 | 1 | |a Eltschinger, Cyrill, |d 1965- | |
| 245 | 1 | 0 | |a Source code China |h [electronic resource] : |b the new global hub of IT outsourcing / |c Cyrill Eltschinger. |
| 260 | |a Hoboken, N.J. : |b John Wiley & Sons, |c c2007. | ||
| 300 | |a xxiii, 295 p. : |b ill. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Outsourcing: the most important management trend of the past 75 years -- Outsourcing as a business force -- Made in China -- Setting the stage -- Battle of the titans: the global outsourcing landscape -- North America -- Europe -- South America -- Africa and the Middle East -- Asia-Pacific -- BRIC nations -- China: your essential shore -- Big numbers from a big country -- Government and politics -- Planes, trains, and automobiles -- Educating the masses -- Your essential shore -- The early years -- Made in China -- From pagers to market supremacy -- The Internet arrives -- Not yet a green light -- India outsources to China -- Risks and concerns -- Strategies that work -- What works? What is the right shore? What is the right model? -- Captive versus partner -- Build-operate-transfer -- Dual-shore delivery -- Going captive and avoiding the expat trap -- Ten lessons learned -- What works elsewhere does not necessarily work in China -- Develop a vision of the future beyond the next shareholder meeting -- Establish the right partnerships from the beginning -- Do your homework -- Commit for the long haul -- Prepare yourself for an unprecedented speed of change -- Choose an outsourcing city based on-- -- People, people, people -- Never give up -- It is all about face -- Winning the talent war -- English makes the world go round -- Recruiting staff -- Salaries on the rise -- Chinese work ethics -- Retaining staff: employee retention and loyalty programs -- China's outsourcing cities -- Beijing -- Shanghai -- Dalian -- Chengdu -- Xi'an -- Jinan -- Hangzhou -- Guangzhou -- Nanjing -- Shenzhen -- IT outsourcing, business process outsourcing, and knowledge process outsourcing in China -- Scope of outsourcing -- Global outsourcing options for customers -- Advantages of outsourcing to China -- Disadvantages to outsourcing to China -- Selection of vendor partners -- Due diligence of the capabilities of vendors -- Importance of business process standards -- Importance of standards in BPO -- Application of standards to different process types -- Process selection for outsourcing -- China's legal framework -- Market entry and establishing a business in China -- Intellectual property rights protection -- Employment issues -- Government policy -- Currency and taxation -- Dispute resolution and litigation -- China 2020 -- Pillar of the economy: focus on the high-tech sector -- Growth of the services sector -- Satisfying a fast-growing global IT and business processes services demand -- Overseas promotions leap forward -- Stable China market economic prospects -- Rise of globalization: in the front row -- China 2020: wild cards -- Appendix A: Exclusive survey of selected cities in cooperation with MOFCOM-- Appendix B: Case studies -- Appendix C: Contact information for major government offices, outsourcing centers, and online resources -- Index. | |
| 533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2013. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Contracting out |z China. | |
| 650 | 0 | |a Information technology |x Management. | |
| 650 | 0 | |a Electronic data processing departments |x Contracting out. | |
| 655 | 7 | |a Electronic books. |2 local | |
| 710 | 2 | |a ebrary, Inc. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10295870 |z An electronic book accessible through the World Wide Web; click to view |
| 908 | |a 170314 | ||
| 942 | 0 | 0 | |c EB |
| 999 | |c 98394 |d 98394 | ||