Measuring your library's value how to do a cost-benefit analysis for your public library /

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Bibliografiske detaljer
Institution som forfatter: ebrary, Inc
Andre forfattere: Elliott, Donald S.
Format: Electronisk eBog
Sprog:engelsk
Udgivet: Chicago : American Library Association, 2007.
Fag:
Online adgang:An electronic book accessible through the World Wide Web; click to view
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Indholdsfortegnelse:
  • Introduction to cost-benefit analysis for public libraries
  • Fundamentals of cost-benefit analysis
  • Important considerations before commissioning a CBA study
  • Preparing to measure benefits
  • Measuring library benefits : identifying and sampling library users
  • Measuring library benefits : preparing the survey instruments
  • Measuring library costs
  • Measuring return to taxpayer and donor investment in your library
  • Wrapping up your study : communicating your CBA findings
  • Conclusions : evaluating what your CBA study accomplished.