The new public service serving, not steering /

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Detalhes bibliográficos
Autor principal: Denhardt, Janet Vinzant
Autor Corporativo: ebrary, Inc
Outros Autores: Denhardt, Robert B.
Formato: Recurso Electrónico livro electrónico
Idioma:inglês
Publicado em: Armonk, N.Y. : M.E. Sharpe, c2007.
Edição:Expanded ed.
Assuntos:
Acesso em linha:An electronic book accessible through the World Wide Web; click to view
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Sumário:
  • Public administration and the new public management
  • The roots of the new public service
  • Serve citizens, not customers
  • Seek the public interest
  • Value citizenship over entrepreneurship
  • Think strategically, act democratically
  • Recognize that accountability isn't simple
  • Serve rather than steer
  • Value people, not just productivity
  • The new public service in action
  • Conclusion.