The new public service serving, not steering /

Saved in:
Bibliographic Details
Main Author: Denhardt, Janet Vinzant
Corporate Author: ebrary, Inc
Other Authors: Denhardt, Robert B.
Format: Electronic eBook
Language:English
Published: Armonk, N.Y. : M.E. Sharpe, c2007.
Edition:Expanded ed.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
Tags: Add Tag
No Tags, Be the first to tag this record!
Table of Contents:
  • Public administration and the new public management
  • The roots of the new public service
  • Serve citizens, not customers
  • Seek the public interest
  • Value citizenship over entrepreneurship
  • Think strategically, act democratically
  • Recognize that accountability isn't simple
  • Serve rather than steer
  • Value people, not just productivity
  • The new public service in action
  • Conclusion.