The human element understanding and managing employee behavior /

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Bibliographic Details
Main Author: Beach, Lee Roy
Corporate Author: ebrary, Inc
Format: Electronic eBook
Language:English
Published: Armonk, N.Y. : M.E. Sharpe, c2007.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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Table of Contents:
  • Introduction
  • Leading employees
  • Understanding expectations
  • Anticipating emotions
  • Setting standards
  • Evaluating problems
  • Solving problems
  • Conclusion
  • Appendix: an example of a culture inventory.