The strategic use of stories in organizational communication and learning

保存先:
書誌詳細
第一著者: Gargiulo, Terrence L., 1968-
団体著者: ebrary, Inc
フォーマット: 電子媒体 eBook
言語:英語
出版事項: Armonk, N.Y. : M.E. Sharpe, c2005.
主題:
オンライン・アクセス:An electronic book accessible through the World Wide Web; click to view
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目次:
  • Frameworks: Introduction
  • A working model of stories
  • Organizational communication-broadcasting signals
  • Case study- Dreyer's Ice Cream
  • Organizational learning-building bridges
  • Case studies-DTE Energy & Jeff Bukantz
  • Interviews: Introduction to the interviews
  • Interview with Bernice Moore-CTB/McGraw Hill
  • Interview with Robert Kraska-DTE Energy
  • Interview with Sherrie Cornett-Dreyer's Ice Cream
  • Interview with Marty Fischer-Starbucks Coffee
  • Interview with Father Marus-Woodside Priory School
  • Competency map: Introduction to the competency map
  • The core
  • Process ring
  • Interaction ring
  • Summary
  • Appendix
  • Appendix A-Folk tale illustrating principles of active listening.