ebrary, Inc, Koh, S. C. L., & Saad, S. M. (2007). Benchmarking the management of operations and information systems. Emerald Group Publishing.
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Citação norma Chicago
ebrary, Inc, Siau Ching Lenny Koh, and S. M. Saad. Benchmarking the Management of Operations and Information Systems. Bradford, England: Emerald Group Publishing, 2007.
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Citação norma MLA
ebrary, Inc, et al. Benchmarking the Management of Operations and Information Systems. Emerald Group Publishing, 2007.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.