Cita APA (7a ed.)

ebrary, Inc, Koh, S. C. L., & Saad, S. M. (2007). Benchmarking the management of operations and information systems. Emerald Group Publishing.

Cita Chicago Style (17a ed.)

ebrary, Inc, Siau Ching Lenny Koh, y S. M. Saad. Benchmarking the Management of Operations and Information Systems. Bradford, England: Emerald Group Publishing, 2007.

Cita MLA (9a ed.)

ebrary, Inc, et al. Benchmarking the Management of Operations and Information Systems. Emerald Group Publishing, 2007.