The trust crisis in healthcare causes, consequences, and cures /
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Oxford ; New York :
Oxford University Press,
2007.
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| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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Table of Contents:
- The (sorry) state of trust in the American healthcare enterprise / David A. Shore
- Why Americans don't trust the government and don't trust healthcare / Robert J. Blendon
- Skeptical patients: performance, social capital, and culture / Pippa Norris
- Building quality in the healthcare environment / Donald M. Berwick
- Medical errors and patient safety / Lucian L. Leape
- Assessing quality: today's data and a research agenda / Christine G. Williams
- Patients' trust in their doctors: are we losing ground? / Dana Gelb Safran
- Healthcare research: can patients trust physician scientists? / Greg Koski
- Medical education: teaching doctors to be trustworthy / Jordan J. Cohen
- Trustworthy information: medical journals and the Internet / George D. Lundberg
- Trustworthy information: the role of the media / Trudy Lieberman
- Confusion at the table: can we trust that our food is healthy? / Walter C. Willett
- Trust in vaccines / Marie C. McCormick
- Trust in the trenches: developing the patient-physician dyad in medical genetics / Susan P. Pauker
- Gaining competitive advantage in the healthcare marketplace by building trust / David A. Shore
- The changing relationship between health plans and their members / Charles M. Cutler
- Building trust in a healthcare system / Michael J. Dowling
- Building trust in the clinician's office and at the bedside / Richard Toran and Howard King
- Conclusion: trust in healthcare, trust in society / Marc J. Roberts.