APA(7版)引用形式
Bligh, P., & Turk, D. (2004). CRM unplugged: Releasing CRM's strategic value. Wiley.
Chicagoスタイル(17版)引用形式
Bligh, Philip, , Douglas Turk. CRM Unplugged: Releasing CRM's Strategic Value. Hoboken, N.J.: Wiley, 2004.
MLA(9版)引用形式
Bligh, Philip, , Douglas Turk. CRM Unplugged: Releasing CRM's Strategic Value. Wiley, 2004.
警告: この引用は必ずしも正確ではありません.