International Business Machines Corporation. International Technical Support Organization, ebrary, Inc, & Bierds, B. (2004). The software deployment mystery...solved!: A customer guide (3rd ed.). IBM, International Technical Support Organization.
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Chicago Style (17th ed.) Citation
International Business Machines Corporation. International Technical Support Organization, Inc ebrary, and Bill Bierds. The Software Deployment Mystery...solved!: A Customer Guide. 3rd ed. Rochester, MN: IBM, International Technical Support Organization, 2004.
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MLA (9th ed.) Citation
International Business Machines Corporation. International Technical Support Organization, et al. The Software Deployment Mystery...solved!: A Customer Guide. 3rd ed. IBM, International Technical Support Organization, 2004.
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Warning: These citations may not always be 100% accurate.