Corporate conversations a guide to crafting effective and appropriate internal communications /

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Detalhes bibliográficos
Autor principal: Holtz, Shel
Autor Corporativo: ebrary, Inc
Formato: Recurso Electrónico livro electrónico
Idioma:inglês
Publicado em: New York : AMACOM, c2004.
Assuntos:
Acesso em linha:An electronic book accessible through the World Wide Web; click to view
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Sumário:
  • ormalize employee communications?
  • What we know about employees
  • Types of communication
  • Communication planning
  • Communication tools
  • Online communication tools
  • Ongoing communication
  • Communicating bad news
  • Communicating change
  • Managing communication overload
  • Organizing, budgeting and using your communications department
  • Enhancing employee-to-employee communication
  • Meaing the value of employee communication.