When customers talk --turn what they tell you into sales /
Guardat en:
| Autor principal: | |
|---|---|
| Autor corporatiu: | |
| Format: | Electrònic eBook |
| Idioma: | anglès |
| Publicat: |
Chicago, IL :
Dearborn Trade Pub.,
c2005.
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| Matèries: | |
| Accés en línia: | An electronic book accessible through the World Wide Web; click to view |
| Etiquetes: |
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Taula de continguts:
- We see tomorrow
- Foreknowledge
- The big idea
- The physical and metaphysical components
- How to listen to your customers
- How customers want to be served
- Engineer the experience
- Retailers and service providers who get it right
- On the horizon.