Corporate image building in the service sector : a study of passenger knowledge and perceptions of Kenya airways /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Nairobi :
Daystar Univ.,
c2000.
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| Subjects: | |
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| Physical Description: | 169 p. |
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| Bibliography: | Includes bibliographic references. |