Get This : Perceived service quality of employees in the utility industry : a case of Kenya Power and Lighting Co. Ltd / by Jossylyn N. Mutua.

Title : Perceived service quality of employees in the utility industry : a case of Kenya Power and Lighting Co. Ltd / by Jossylyn N. Mutua.

Call Number : THES HF5415.5.M883 2006

Location : Nairobi Campus: Africana & Special Collection

Status : Available

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