Managing conflict at work : the art of communication /

In this program looks at conflict as a normal part of life and shows how to turn it into a positive experience.

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Bibliographic Details
Main Author:	Murphy, Jim
Format:	Electronic Globe Software
Language:	English
Published:	Illonois, Chicago : Jack Wilson and Associates, c1994
Series:	Business skills express series
Subjects:	Consumer satisfaction. Conflict management. Customer loyalty. Interpersonal communication. Marketing . > Management.
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Athi-River Campus: Multimedia

Holdings details from Mombasa Campus: Multimedia
Call Number:	HD42 .M88
Barcode AV001154	Available Place a Hold