Assessment of strategies influencing customer satisfaction in Kenya private Universities : a case of Daystar University /

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Bibliographic Details
Main Author: Ekesi, Ruth
Format: Book
Language:English
Published: Nairobi : Daystar University, 2014.
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Description
Item Description:A thesis presented to the School of Business and Economics of Daystar University, Kenya in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management and Human Resource Management.
Physical Description:xii, 99 p : ill ; cm.
Bibliography:Includes bibliographical references.