The effect of the implementation of the service charter on service delivery in telecommunications sector : a case study of Communications Commission of Kenya /

The effect of the implementation of the service charter on service delivery in telecommunications sector : a case study of Communications Commission of Kenya /

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Bibliographic Details
Main Author: Maina, Silas M.
Format: Book
Language:English
Published: Nairobi, Kenya : Daystar University, 2013.
Subjects:
Service delivery.
Service > Level agreement.
Telecommunication services.
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