APA引文

Fitzsimmons, J. A. (2008). Service management: Operation,strategy,Information technology (6th ed.). McGraw-Hill.

Chicago Style (17th ed.) Citation

Fitzsimmons, James A. Service Management: Operation,strategy,Information Technology. 6th ed. 1221 Avenue of the Americas, NY: McGraw-Hill, 2008.

MLA引文

Fitzsimmons, James A. Service Management: Operation,strategy,Information Technology. 6th ed. McGraw-Hill, 2008.

警告：這些引文格式不一定是100％准確.