Cita APA (7th ed.)

Bovee, C. L. (2007). Business communication essentials. Pearson.

Cita Chicago (17th ed.)

Bovee, Courtland L. Business Communication Essentials. New Jersey: Pearson, 2007.

Cita MLA (9th ed.)

Bovee, Courtland L. Business Communication Essentials. Pearson, 2007.