Strategy maps : converting intangible assets into tangible outcomes /

Na minha lista:
Detalhes bibliográficos
Autor principal: Kaplan, Robert S.
Outros Autores: Norton, David P., 1941-
Formato: Livro
Idioma:inglês
Publicado em: Boston : Harvard Business School Press, c2004.
Assuntos:
Acesso em linha:Table of contents
Tags: Adicionar Tag
Sem tags, seja o primeiro a adicionar uma tag!
Sumário:
  • Strategy maps
  • Operations management processes
  • Customer management processess
  • Innovation processes
  • Regulatory and social processes
  • Aligning intangible assets to enterprise strategy
  • Human capital readiness
  • Information capital readiness
  • Organization capital readiness
  • Customizing your strategy map to your strategy
  • Planning the campaign
  • Private-sector organizations
  • Public-sector organizations
  • Nonprofit organizations.