Makay, J. J., & Fetzer, R. C. (1980). Business communication skills: A career Focus. D. Van Nostrand co..
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Citação norma Chicago
Makay, John J., and Ronald C. Fetzer. Business Communication Skills: A Career Focus. New York: D. Van Nostrand co., 1980.
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Citação norma MLA
Makay, John J., and Ronald C. Fetzer. Business Communication Skills: A Career Focus. D. Van Nostrand co., 1980.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.