Airlines in leveraging diplomatic strategies to manage air rage incidents on commercial operations from 2000 to 2021: a case study of Kenya Airways
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| Format: | Book |
| Language: | English |
| Published: |
Nairobi:
Daystar University,
2023.
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| Item Description: | A thesis presented to the School of Arts and Humanities of Daystar University Nairobi, Kenya in partial fulfillment of the requirements for the degree of Master of Arts in Diplomacy, Development and International Security |
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| Physical Description: | xiii, 116 p ill |