Effects of social customer relationship management on loyalty a case of Kenyatta University postmodern library Safaricom subscribers

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Bibliografiske detaljer
Hovedforfatter: Mulinge, Lillian
Format: Bog
Sprog:engelsk
Udgivet: Nairobi Daystar University 2021
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Beskrivelse
Emne beskrivelse:A thesis presented to the School of Communication of Daystar University Nairobi, Kenya In partial fulfillment of the requirements for the degree of Master of Arts in Communication.
Fysisk beskrivelse:xii, 112 p ill