Effects of social customer relationship management on loyalty a case of Kenyatta University postmodern library Safaricom subscribers

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Bibliographic Details
Main Author: Mulinge, Lillian
Format: Book
Language:English
Published: Nairobi Daystar University 2021
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Description
Item Description:A thesis presented to the School of Communication of Daystar University Nairobi, Kenya In partial fulfillment of the requirements for the degree of Master of Arts in Communication.
Physical Description:xii, 112 p ill