Quality management in a lean health care environment /
Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within th...
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| Main Authors: | , |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
New York, New York (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2015.
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| Edition: | First edition. |
| Series: | Health care management collection.
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| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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Table of Contents:
- 1. Foundation: quality at the Source Gemba
- 2. Pillars: coaching, improvement process, and data measurement
- 3. Roof: true north, sustainment culture
- 4. Conclusion
- Appendix 1. RCA standard work
- Appendix 2. Huddle board standard work
- Appendix 3. PICK chart standard work
- Notes
- References
- Index.