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Get along, get it done, get ahead : interpersonal communication in the diverse workplace /

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Bibliographic Details
Main Author: Hynes, Geraldine E. (Author)
Format: Electronic eBook
Language:English
Published: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015.
Edition:First edition.
Series:Corporate communication collection,.
Subjects:
Communication in management.
Intercultural communication.
managerial communication
diversity
teams
supervisory communication
interpersonal communication
business communication
cultural competence
training
Online Access:An electronic book accessible through the World Wide Web; click to view
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Table of Contents:
  • Part 1. Communication cornerstones
  • 1. Diversity appreciation
  • 2. Cultural competence
  • 3. The sequence for success
  • Part 2. Get along
  • 4. Strategies for finding out what's going on
  • 5. Strategies for strengthening work relationships
  • Part 3. Get it done
  • 6. Strategies for communicating job expectations
  • 7. Strategies for giving corrective feedback
  • 8. Strategies for managing conflict
  • 9. Strategies for detecting deception
  • Part 4. Get ahead
  • 10. Trends in the global work environment
  • 11. Strategies for thriving in tomorrow's global workplace
  • Appendix 1. Managerial communication competencies survey
  • Appendix 2. Presentation rubric listener feedback about presentation
  • Appendix 3. Work plan template
  • Bibliography
  • Index.

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