Business process change : a business process management guide for managers and process professionals /

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Bibliographic Details
Main Author: Harmon, Paul, 1942- (Author)
Other Authors: Davenport, Tom (Author of introduction, etc.), Dierna, Andrea (Editor), Purdy, Russell (Designer)
Format: Electronic eBook
Language:English
Published: Waltham, Massachusetts : Elsevier, 2014.
Edition:Third edition.
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Online Access:An electronic book accessible through the World Wide Web; click to view
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Description
Physical Description:1 online resource (525 pages)
Bibliography:Includes bibliographical references at the end of each chapters and index.
ISBN:9780128005224 (e-book)