APA (7th ed.) Zitazioa
Tanner, J. F. (2014). Dynamic customer strategy: Today's CRM (First edition.). Business Expert Press.
Chicago Style (17th ed.) Zitazioa
Tanner, John F. Dynamic Customer Strategy: Today's CRM. First edition. New York, New York (222 East 46th Street, New York, NY 10017): Business Expert Press, 2014.
MLA (9th ed.) Zitazioa
Tanner, John F. Dynamic Customer Strategy: Today's CRM. First edition. Business Expert Press, 2014.
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