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Conversations about job performance a communication perspective on the appraisal process /

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Autor principal: Gordon, Michael E. (Michael Ernest)
Outros Autores: Miller, Vernon D.
Formato: Recurso Electrónico livro electrónico
Idioma:inglês
Publicado em: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, c2012.
Edição:1st ed.
Colecção:Human resource management and organizational behavior collection.
Assuntos:
Employees > Rating of.
Communication in personnel management.
Appraisal interview
human resource management
performance appraisal
performance management
agenda setting
framing
semantic net
narrative
Acesso em linha:An electronic book accessible through the World Wide Web; click to view
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Sumário:
  • Preface
  • Part I. Introduction to performance appraisal
  • 1. Introduction
  • 2. Performance appraisal methods
  • 3. The communication-centered approach
  • Part II. Preinterview phase
  • 4. Developing a vocabulary for performance appraisal
  • 5. Social context of performance appraisals
  • 6. Planning the performance review
  • Part III. Enacting the interview
  • 7. Communication mediums for performance feedback
  • 8. Holding a conversation to review performance
  • Part IV. Post-interview phase
  • 9. Documenting the performance review and moving on
  • 10. Outcomes of the performance review
  • 11. Concluding remarks
  • Notes
  • References
  • Index.

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