בקשת ציטוטים
APA ציטוט
Pupo, R. (2010). America's service meltdown: Restoring service excellence in the age of the customer. Praeger/ABC-CLIO.
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Chicago Style (17th ed.) Citation
Pupo, Raul. America's Service Meltdown: Restoring Service Excellence in the Age of the Customer. Santa Barbara, Calif.: Praeger/ABC-CLIO, 2010.
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ציטוט MLA
Pupo, Raul. America's Service Meltdown: Restoring Service Excellence in the Age of the Customer. Praeger/ABC-CLIO, 2010.
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אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.