The effectiveness of customer retention strategies adopted by Kenya Commercial Bank: a case of Nairobi central business district
Saved in:
Main Author: | Kahiu, Teresa N. |
---|---|
Format: | Book |
Language: | English |
Published: |
Nairobi
Daystar University
2015
|
Subjects: | |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
An analysis of the role of monitoring and evaluation in customer satisfaction in the banking industry: a case of Commercial Bank of Africa, Nairobi, Kenya /
by: Kiptoo, Sarah J.
Published: (2018) -
An assessment of strategic responses adopted by commercial banks in Kenya to enhance customer retention : a case of Ecobank, Kenya /
by: Waiguru, Betty Wachera
Published: (2015) -
An assessment of strategic responses adopted by commercial banks in Kenya to enhance customer retention : a case of Ecobank, Kenya /
by: Waiguru, Betty Wachera
Published: (2015) -
Effects of Strategic Customer Relationship Management on the Growth of Commercial Banks in Kenya: A Case of Kenya Commercial Bank
by: Ahmed, Rukia
Published: (2021) -
Effect of agency banking on the performance of selected commercial banks in Kenya/
by: Njau, Dennis
Published: (2017)