Innovation in an advanced consumer society : value-driven service innovation /

Innovation in an advanced consumer society : value-driven service innovation /

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This book aims to develop innovation theory by focusing on innovation in a consumer society. In an advanced consumer society, services dominate and are provided through digital as well as physical channels by local, national and global firms. This book aims to identify the ways in which value can be...

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Bibliographic Details
Main Authors: Furseth, Peder Inge, 1961- (Author), Cuthbertson, Richard (Author)
Format: Book
Language:English
Published: Oxford Oxford University Press 2016
Subjects:
Service industries > Technological innovations.
Service management.
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