Assessing service quality : satisfying the expectations of library customers /
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| Main Authors: | , , |
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| 格式: | 電子 電子書 |
| 語言: | 英语 |
| 出版: |
Chicago, [Illinois] :
ala editions, an imprint of the American Library Association,
2015.
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| 版: | Third edition. |
| 主題: | |
| 在線閱讀: | An electronic book accessible through the World Wide Web; click to view |
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