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|a Administration and management in criminal justice :
|b a service quality approach /
|c Jennifer M. Allen, University of North Georgia; Rajeev Sawhney, Western Illinois University.
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|a 2nd ed
|
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|a Los Angeles :
|b SAGE
|c 2015
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|a xiv, 544 p . :
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|c 23 cm
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|a unmediated
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|a Includes bibliographical references and index.
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|9 826
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|a Leadership.
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|a Sawhney, Rajeev,
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