Effective client management in professional services : how to build successful client relationships /

Effective client management in professional services : how to build successful client relationships /

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Bibliographic Details
Main Author: Berkovi, Jack (Author)
Format: Electronic eBook
Language:English
Published: Surrey, England ; Burlington, Vermont : Gower Publishing Limited : Gower Publishing Company, 2014.
Subjects:
Customer services.
Service industries > Marketing.
Professions > Marketing.
Electronic books.
Online Access:An electronic book accessible through the World Wide Web; click to view
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MARC

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020 |a 9781409437901 (e-book) 
020 |z 9781472407986 (ePUB) 
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100 1 |a Berkovi, Jack,  |e author. 
245 1 0 |a Effective client management in professional services :  |b how to build successful client relationships /  |c Jack Berkovi. 
264 1 |a Surrey, England ;  |a Burlington, Vermont :  |b Gower Publishing Limited :  |b Gower Publishing Company,  |c 2014. 
264 4 |c ©2014 
300 |a 1 online resource (377 pages) :  |b illustrations, tables 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
504 |a Includes bibliographical references and index. 
588 |a Description based on print version record. 
590 |a Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. 
650 0 |a Customer services. 
650 0 |a Service industries  |x Marketing. 
650 0 |a Professions  |x Marketing. 
655 0 |a Electronic books. 
776 0 8 |i Print version:  |a Berkovi, Jack.  |t Effective client management in professional services : how to build successful client relationships.  |d Surrey, England ; Burlington, Vermont : Gower Publishing Limited : Gower Publishing Company, c2014  |h xxx, 344 pages  |z 9781409437895  |w 2014020509 
797 2 |a ebrary. 
856 4 0 |u http://site.ebrary.com/lib/daystar/Doc?id=11000937  |z An electronic book accessible through the World Wide Web; click to view 
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