The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
Kaydedildi:
Yazar: | Lowenstein, Michael W., 1942- (Yazar) |
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Materyal Türü: | Elektronik Ekitap |
Dil: | İngilizce |
Baskı/Yayın Bilgisi: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2011.
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Konular: | |
Online Erişim: | An electronic book accessible through the World Wide Web; click to view |
Etiketler: |
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