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The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /

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Bibliografske podrobnosti
Glavni avtor:	Lowenstein, Michael W., 1942- (Author)
Format:	Elektronski eKnjiga
Jezik:	angleščina
Izdano:	Milwaukee, Wisconsin : ASQ Quality Press, 2011.
Teme:	Customer loyalty. Customer services. Customer relations. Electronic books.
Online dostop:	An electronic book accessible through the World Wide Web; click to view
Oznake:	Označite Brez oznak, prvi označite!

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