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The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /

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Opis bibliograficzny
1. autor:	Lowenstein, Michael W., 1942- (Autor)
Format:	Elektroniczne E-book
Język:	angielski
Wydane:	Milwaukee, Wisconsin : ASQ Quality Press, 2011.
Hasła przedmiotowe:	Customer loyalty. Customer services. Customer relations. Electronic books.
Dostęp online:	An electronic book accessible through the World Wide Web; click to view
Etykiety:	Dodaj etykietę Nie ma etykietki, Dołącz pierwszą etykiete!

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