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The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /

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Bibliografiset tiedot
Päätekijä:	Lowenstein, Michael W., 1942- (Tekijä)
Aineistotyyppi:	Elektroninen E-kirja
Kieli:	englanti
Julkaistu:	Milwaukee, Wisconsin : ASQ Quality Press, 2011.
Aiheet:	Customer loyalty. Customer services. Customer relations. Electronic books.
Linkit:	An electronic book accessible through the World Wide Web; click to view
Tagit:	Lisää tagi Ei tageja, Lisää ensimmäinen tagi!

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