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The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /

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Wedi'i Gadw mewn:

Manylion Llyfryddiaeth
Prif Awdur:	Lowenstein, Michael W., 1942- (Awdur)
Fformat:	Electronig eLyfr
Iaith:	Saesneg
Cyhoeddwyd:	Milwaukee, Wisconsin : ASQ Quality Press, 2011.
Pynciau:	Customer loyalty. Customer services. Customer relations. Electronic books.
Mynediad Ar-lein:	An electronic book accessible through the World Wide Web; click to view
Tagiau:	Ychwanegu Tag Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!

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