Quality of experience engineering for customer added value services : from evaluation to monitoring /

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Dades bibliogràfiques
Altres autors:	Mellouk, Abdelhamid (Editor), Cuadra-Sanchez, Antonio (Editor)
Format:	Electrònic eBook
Idioma:	anglès
Publicat:	London, England ; Hoboken, New Jersey : ISTE : Wiley, 2014.
Col·lecció:	Networks and telecommunications series.
Matèries:	Customer services > Management. Customer services > Quality control. Quality control > Management. Total quality management > Data processing. Electronic books.
Accés en línia:	An electronic book accessible through the World Wide Web; click to view
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