Build for change : revolutionizing customer engagement through continuous digital innovation /
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| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Hoboken, New Jersey :
Wiley,
2014.
|
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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| 005 | 20171002064905.0 | ||
| 006 | m o d | ||
| 007 | cr cn||||||||| | ||
| 008 | 140719t20142014nju o 001 0 eng d | ||
| 020 | |z 9781118930267 | ||
| 020 | |a 9781118930281 (e-book) | ||
| 020 | |a 9781118930298 (e-book) | ||
| 035 | |a (CaPaEBR)ebr10874721 | ||
| 035 | |a (OCoLC)880531464 | ||
| 040 | |a CaPaEBR |b eng |e rda |e pn |c CaPaEBR | ||
| 050 | 1 | 4 | |a HF5415.335 |b .T744 2014eb |
| 082 | 0 | 4 | |a 658.812 |2 23 |
| 100 | 1 | |a Trefler, Alan, |e author. | |
| 245 | 1 | 0 | |a Build for change : |b revolutionizing customer engagement through continuous digital innovation / |c Alan Trefler. |
| 264 | 1 | |a Hoboken, New Jersey : |b Wiley, |c 2014. | |
| 264 | 4 | |c ©2014 | |
| 300 | |a 1 online resource (191 pages) | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 500 | |a Includes index. | ||
| 588 | |a Description based on online resource; title from PDF title page (ebrary, viewed July 16, 2014). | ||
| 590 | |a Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Consumer satisfaction. | |
| 650 | 0 | |a Customer services. | |
| 655 | 0 | |a Electronic books. | |
| 776 | 0 | 8 | |i Print version: |a Trefler, Alan. |t Build for change : revolutionizing customer engagement through continuous digital innovation. |d Hoboken, New Jersey : Wiley, c2014 |h xiii, 175 pages |z 9781118930267 |
| 797 | 2 | |a ebrary. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10874721 |z An electronic book accessible through the World Wide Web; click to view |
| 908 | |a 170314 | ||
| 942 | 0 | 0 | |c EB |
| 999 | |c 173150 |d 173150 | ||