An analysis of the success factors in implementing an ITIL-based IT change and release management application : based on the IBM change and configuration management database (CCMDB) /

An analysis of the success factors in implementing an ITIL-based IT change and release management application : based on the IBM change and configuration management database (CCMDB) /

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Bibliographic Details
Main Author: Jurkscheit, Jane (Author)
Format: Electronic eBook
Language:English
Published: Hamburg, Germany : Anchor Academic Publishing, 2014.
Subjects:
Systems engineering.
Information management > Germany.
Electronic books.
Online Access:An electronic book accessible through the World Wide Web; click to view
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Description
Physical Description:1 online resource (69 pages) : illustrations (some color), tables
Bibliography:Includes bibliographical references.
ISBN:9783954895724 (e-book)

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