Fearless facilitation the ultimate field guide to engaging (and involving!) your audience /
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
San Francisco :
Jossey-Bass & Pfeiffer Imprints, Wiley,
2013.
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| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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| 008 | 130208s2013 caua s 001 0 eng d | ||
| 010 | |z 2013001289 | ||
| 020 | |z 9781118375815 (pbk.) | ||
| 020 | |z 9781118420614 (e-book) | ||
| 035 | |a (CaPaEBR)ebr10677734 | ||
| 035 | |a (OCoLC)847619142 | ||
| 040 | |a CaPaEBR |c CaPaEBR | ||
| 050 | 1 | 4 | |a HF5718.22 |b .M328 2013eb |
| 082 | 0 | 4 | |a 658.4/52 |2 23 |
| 100 | 1 | |a Maxey, Cyndi. | |
| 245 | 1 | 0 | |a Fearless facilitation |h [electronic resource] : |b the ultimate field guide to engaging (and involving!) your audience / |c Cyndi Maxey and Kevin O'Connor. |
| 260 | |a San Francisco : |b Jossey-Bass & Pfeiffer Imprints, Wiley, |c 2013. | ||
| 300 | |a xx, 182 p. : |b ill. | ||
| 500 | |a Includes index. | ||
| 505 | 0 | |a Preface -- Acknowledgments -- About the authors -- Introduction -- Heard on the street : the audience does know! -- The audience doesn't lie -- It's about time! -- It all begins with courage -- Keys to facilitate fearlessly -- And on a final and very important note-- -- Organic facilitation -- Organic facilitation is less known -- Organic facilitation is healthier in the long run -- Organic facilitation takes time to perfect (or, actually, make appear imperfect) -- Intimacy is key -- The fourth wall -- The wall it's ok to break -- Food, fun, and safety -- Tools for your fearless tool bag -- Rules for breaking the wall -- Dance naked! : the wisdom is in the room -- How to work (and not work) the room -- How fred friedman broke the fourth wall -- Have fun with one or with one hundred -- Take it professionally, not personally -- As you begin, notice who is "with" you through their reactions, eye contact, or what seems to be working, even in a small way -- Be ready to adapt -- Know that you can't win them all -- Yes, facilitation works with very large audiences! -- Adapting to an unexpectedly small audience -- Coach's comments -- Dialogue not monologue (worse, duologue) -- Conversation is not easy for most -- Can you converse without a cocktail? -- Conversation: begin at the beginning -- The break is never really a break -- Dialogue during your meeting -- Dialogue post-meeting -- Coach's comments -- The set-up: making it happen -- The learning environment -- You can always facilitate, no matter the circumstances -- Lessons from one executive's transformation -- Coach's comments -- Listen live, then disappear! -- What oprah and larry know -- What the best do not do -- What the journalist uncovers -- What the orchestra conductor knows -- What the sales professional knows -- Really good facilitators use these questions -- Really good facilitators avoid these questions -- What listening live is not -- Timing is everything -- Your natural resources -- Coach's comments -- Go with it! -- Take what they give you -- Trust! -- When you know more and they came to hear it -- When you need to (and should) keep emotion at bay -- When you can't think and hit at the same time -- Home run! -- Coach's comments -- It's about the audience, first and always, in all ways! -- What a ninety-one-year-old knows -- What a professional magician knows -- What an eighth-grade teacher knows -- What engineers know -- Connection is never perfection -- What the professional comedian knows -- Audiences will react differently to the same story -- Avoid death by committee -- Yikes! a whole room full of-- -- When times go less well than planned -- People and groups who exhibit predictable challenges -- People who are disconnected -- Only one person to facilitate -- In your writing, especially when you need to persuade -- Gaining traction -- Keeping momentum -- When all else fails . . . people who won't change, no matter what -- Conclusion: now is the beginning of your new skill -- Appendix a: sure things : eight discussion topics that never fail -- Appendix b: four keys to making it easier -- Appendix c: momentum magic -- Appendix d: oops! when meetings don't go so well -- Appendix e: techniques for teleconference and virtual meeting facilitation. | |
| 533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2013. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Business presentations. | |
| 650 | 0 | |a Business communication. | |
| 655 | 7 | |a Electronic books. |2 local | |
| 700 | 1 | |a O'Connor, Kevin, |d 1947- | |
| 710 | 2 | |a ebrary, Inc. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10677734 |z An electronic book accessible through the World Wide Web; click to view |
| 908 | |a 170314 | ||
| 942 | 0 | 0 | |c EB |
| 999 | |c 156161 |d 156161 | ||