Executive's guide to IT governance improving systems processes with service management, COBIT, and ITIL /
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Autor principal: | |
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Autor Corporativo: | |
Formato: | Recurso Electrónico livro electrónico |
Idioma: | inglês |
Publicado em: |
Hoboken, N.J. :
John Wiley & Sons, Inc.,
2013.
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Colecção: | Wiley corporate F & A
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Assuntos: | |
Acesso em linha: | An electronic book accessible through the World Wide Web; click to view |
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Sumário:
- pt. 1. IT governance concepts
- pt. 2. Frameworks to support effective IT governance
- pt. 3. Tools and technologies to manage the IT governance infrastructure
- pt. 4. Building and monitoring effective IT governance systems
- pt. 5. Monitoring and measuring enterprise management and board governance
- pt. 6. IT governance and enterprise objectives.