Executive's guide to IT governance improving systems processes with service management, COBIT, and ITIL /

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Detalhes bibliográficos
Autor principal: Moeller, Robert R.
Autor Corporativo: ebrary, Inc
Formato: Recurso Electrónico livro electrónico
Idioma:inglês
Publicado em: Hoboken, N.J. : John Wiley & Sons, Inc., 2013.
Colecção:Wiley corporate F & A
Assuntos:
Acesso em linha:An electronic book accessible through the World Wide Web; click to view
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Sumário:
  • pt. 1. IT governance concepts
  • pt. 2. Frameworks to support effective IT governance
  • pt. 3. Tools and technologies to manage the IT governance infrastructure
  • pt. 4. Building and monitoring effective IT governance systems
  • pt. 5. Monitoring and measuring enterprise management and board governance
  • pt. 6. IT governance and enterprise objectives.