HR at your service lessons from benchmark service organizations /
Furkejuvvon:
| Váldodahkki: | |
|---|---|
| Searvvušdahkki: | |
| Eará dahkkit: | |
| Materiálatiipa: | Elektrovnnalaš E-girji |
| Giella: | eaŋgalasgiella |
| Almmustuhtton: |
Alexandria, Va. :
Society for Human Resource Management,
2012.
|
| Fáttát: | |
| Liŋkkat: | An electronic book accessible through the World Wide Web; click to view |
| Fáddágilkorat: |
Eai fáddágilkorat, Lasit vuosttaš fáddágilkora!
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MARC
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| 007 | cr cn||||||||| | ||
| 008 | 111103s2012 vau sb 001 0 eng d | ||
| 010 | |z 2011045465 | ||
| 020 | |z 9781586442477 | ||
| 020 | |z 9781586442798 (e-book) | ||
| 035 | |a (CaPaEBR)ebr10545937 | ||
| 035 | |a (OCoLC)781635126 | ||
| 040 | |a CaPaEBR |c CaPaEBR | ||
| 050 | 1 | 4 | |a HF5549 |b .L2844 2012eb |
| 082 | 0 | 4 | |a 658.3 |2 23 |
| 100 | 1 | |a Latham, Gary P. | |
| 245 | 1 | 0 | |a HR at your service |h [electronic resource] : |b lessons from benchmark service organizations / |c Gary P. Latham and Robert C. Ford ; forward [sic] by Jose A. Berrios. |
| 260 | |a Alexandria, Va. : |b Society for Human Resource Management, |c 2012. | ||
| 300 | |a xi, 194 p. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Client-centric strategy: a blueprint for human resource managers -- Providing client-centric service: delivering quality clients value -- Planning to meet client expectations -- Creating & leading a client-centric HR culture -- Client-centric staffing & training -- Motivating & empowering client-centric service -- HR information systems: communicating client-centric service -- HR service delivery systems: ensuring client-centric service -- You've landed a seat at the table: now stay there! -- HR managers as service leaders. | |
| 533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2011. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Personnel management. | |
| 650 | 0 | |a Service industries |x Management. | |
| 650 | 0 | |a Customer relations. | |
| 655 | 7 | |a Electronic books. |2 local | |
| 700 | 1 | |a Ford, Robert C. | |
| 710 | 2 | |a ebrary, Inc. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10545937 |z An electronic book accessible through the World Wide Web; click to view |
| 908 | |a 170314 | ||
| 942 | 0 | 0 | |c EB |
| 999 | |c 136197 |d 136197 | ||