Cita APA (7th ed.)
McDonald, M., Frow, P., & Payne, A. (2011). Marketing plans for services: A complete guide (3rd ed.). Wiley.
Cita Chicago (17th ed.)
McDonald, Malcolm, Pennie Frow, i Adrian Payne. Marketing Plans for Services: A Complete Guide. 3rd ed. Chichester, U.K.: Wiley, 2011.
Cita MLA (9th ed.)
McDonald, Malcolm, et al. Marketing Plans for Services: A Complete Guide. 3rd ed. Wiley, 2011.
Atenció: Aquestes cites poden no estar 100% correctes.