Performance consulting a practical guide for HR and learning professionals /
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Main Author: | |
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Corporate Author: | |
Other Authors: | |
Format: | Electronic eBook |
Language: | English |
Published: |
San Francisco : [Alexandria, Va.] :
Berrett-Koehler Publishers ; Society for Human Resource Management,
c2008.
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Edition: | 2nd ed., rev. and updated. |
Subjects: | |
Online Access: | An electronic book accessible through the World Wide Web; click to view |
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Table of Contents:
- The need hierarchy
- The GAPS! logic
- Identifying business and performance shoulds
- Identifying the "is" for business and performance
- Identifying causes and solutions
- Contracting with clients
- Building partnerships with clients
- Reactive entry : reframing requests for solutions
- Proactively identifying performance consulting opportunities
- Q&A with the authors.