Five steps of outcome-based planning and evaluation for public libraries /

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Detalhes bibliográficos
Principais autores:	Gross, Melissa (Autor), Mediavilla, Cindy, 1953- (Autor), Walter, Virginia A. (Autor)
Formato:	Recurso Eletrônico livro eletrônico
Idioma:	inglês
Publicado em:	Chicago : ALA Editions, an imprint of the American Library Association, 2016.
Assuntos:	Public libraries > Planning. Public libraries > Evaluation. Public services (Libraries) > Evaluation. Libraries and community. Public libraries > California > Planning > Case studies. Public libraries > California > Evaluation > Case studies. Electronic books.
Acesso em linha:	An electronic book accessible through the World Wide Web; click to view
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Sumário:

Outcomes, services and programs, and OBPE
Gathering information
Determining outcomes
Designing programs and services
Evaluating programs and services
Sharing results
Appendix A. Community assessment environmental scan : internal (library) factors
Appendix B. Community assessment environmental scan : external (community) factors
Appendix C. Community assessment : field questions to ask yourself
Appendix D. Community assessment : sample interview and focus group questions.

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