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Five steps of outcome-based planning and evaluation for public libraries /

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Détails bibliographiques
Auteurs principaux: Gross, Melissa (Auteur), Mediavilla, Cindy, 1953- (Auteur), Walter, Virginia A. (Auteur)
Format: Électronique eBook
Langue:anglais
Publié: Chicago : ALA Editions, an imprint of the American Library Association, 2016.
Sujets:
Public libraries > Planning.
Public libraries > Evaluation.
Public services (Libraries) > Evaluation.
Libraries and community.
Public libraries > California > Planning > Case studies.
Public libraries > California > Evaluation > Case studies.
Electronic books.
Accès en ligne:An electronic book accessible through the World Wide Web; click to view
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Table des matières:
  • Outcomes, services and programs, and OBPE
  • Gathering information
  • Determining outcomes
  • Designing programs and services
  • Evaluating programs and services
  • Sharing results
  • Appendix A. Community assessment environmental scan : internal (library) factors
  • Appendix B. Community assessment environmental scan : external (community) factors
  • Appendix C. Community assessment : field questions to ask yourself
  • Appendix D. Community assessment : sample interview and focus group questions.

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