TQM journal : the international review of organizational improvement : formerly The TQM Magazine : selected papers from the 18th International Conference on ISO & TQM and the 17th Toulon-Verona Conference /

Selected papers from the 5th International PMA Conference, London, July 2006
Publicado: (2007)

Human resources management perspectives on TQM : concepts and practices /
Publicado: (1998)

The multinational alliance for the advancement of organizational excellence 3rd international conference, University of Paisley Business School, Ayr, Scotland, September 2002: organizational excellence: managing information /
Publicado: (2002)

Quality makes money /
por: Townsend, Patrick L., et al.
Publicado: (2006)

Measuring business excellence : the journal of performance organizational management : translating triple top line strategy into triple bottom line performance: governance and innovation management and measurement for sustainable enterprise excellence /
Publicado: (2015)

Organizational excellence through total quality management a practical apporach /
por: Lal, H.
Publicado: (2008)

Hoshin Kanri the strategic approach to continuous improvement /
por: Hutchins, David C.
Publicado: (2008)

Total quality management text and cases /
por: Bhat, K. Shridhara
Publicado: (2010)

Total quality management : text, cases and readings /
por: Ross, Joel E.
Publicado: (1999)

Total quality management /
Publicado: (2003)

Total quality management /
Publicado: (2003)

Readings in total quality management /
por: Costin, Harry Ivan
Publicado: (1994)

The quality improvement glossary /
por: Siebels, Don, 1946-
Publicado: (2004)

Consistency and transformation in the quality movement
Publicado: (2006)

Total quality management
por: Naidu, N. V. R.
Publicado: (2006)

Quality management and CSR
Publicado: (2007)

Modular kaizen : continuous and breakthrough improvement /
por: Duffy, Grace L.
Publicado: (2014)

What is the quality of your management? : ISO 9004:2009 : self-assessment work book : what separates the successful from the average? /
por: Tuominen, Kari
Publicado: (2012)

Essentials of quality management /
por: Broker, Bruce
Publicado: (1993)

Process management excellence criteria : self-assessment work book : 32 probing questions and contrasting pairs of examples : what separates the successful from the average? /
por: Tuominen, Kari
Publicado: (2012)

The certified manager of quality/organizational excellence handbook /
Publicado: (2005)

Outcomes, performance, structure (OPS) : three keys to organizational excellence /
por: Gallery, Michael E., et al.
Publicado: (2014)

Benchmarking in the knowledge era
Publicado: (2004)

Management history reflections on key thinkers in management /
Publicado: (2002)

Qualitative methods in management research
Publicado: (2006)

Benchmarking in services
Publicado: (2006)

Benchmarking the management of operations and information systems
Publicado: (2007)

Do it right the second time : benchmarking best practices in the quality change process /
por: Merrill, Peter
Publicado: (2009)

Total performance scorecard : self-assessment work book : 40 searching questions and contrasting pairs of examples : what separates the successful from the average? /
por: Tuominen, Kari
Publicado: (2013)

Papers from the 7th IWC TQM Conference 2013, Belgrade /
Publicado: (2015)

Management : total quality in a global environment /
por: Stahl, Michael J.
Publicado: (1995)

Building a total quality culture
por: Batten, Joe D.
Publicado: (1992)

Creating and managing value in supply networks
Publicado: (2007)

Look forward beyond lean and Six Sigma
por: Dirgo, Robert
Publicado: (2005)

Root cause analysis : simplified tools and techniques /
por: Andersen, Bjørn, et al.
Publicado: (2006)

Best practices in lean six sigma process improvement a deeper look /
por: Schonberger, Richard
Publicado: (2008)